the reset link in a password email and the one part of the domain to check
Password reset links are a favourite target for fakes. Check the domain the link points to against the official site, and see whether the page asks for your old password.
A reset link should only point to the official domain, and no reset page should ever ask for your old password or your recovery phrase.
Key points
Check where the link points
Hover over the reset button without clicking and read the domain in the browser's bottom corner; compare it segment by segment with the address bar on the official homepage. One extra letter or a different suffix means stop.
Check for an old-password field
A real reset page asks only for a new password and a confirmation. If you also see a current password or old password box, close the tab.
Check for a phrase field
Any reset page asking for a wallet recovery phrase, a private key, or anything beyond a code sent to your own device is a fake; real platforms never ask for those during a reset.
Check whether the link expires
Reset links usually expire and land on a notice page rather than a form. If yours opens straight into a form with no timing note, go back to the official site and start the forgot-password flow yourself.
Common questions
The reset page looks exactly like the official one, so how do I tell?
Read the domain in the address bar first, then reload the official homepage and compare header and footer. Fakes often slip up on footer links or the support entry.
I got a reset email I never asked for, should I click it?
Do not click the link. Type the official address yourself, sign in, and look at your security settings for sign-in or password changes you do not recognise.
Keep reading
Sources：the domain shown in the browser's bottom corner when you hover the reset button in the email · Hover the button without clicking and note the domain, then open the official homepage and compare the address bar domain segment by segment. · Checked on 2026-10-02
Risk and disclosure
Risk warning: crypto assets are volatile and you can lose the whole amount. This page organises information and helps you check an entry point. It is not investment advice and promises no return.
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