check the sender domain before a reset link
Password reset mail is the easiest to fake. Compare the sender domain, the landing address bar and whether the page asks for your old password.
A reset email is genuine only when its sender domain matches the official site and the landing page never asks for your old password or seed phrase.
Key points
sender domain
Expand the sender address and read the part after the @; one extra letter or a .net ending means it is not the official domain.
landing address bar
Open the button but do not type yet. Compare the address bar spelling with the official domain word by word, including any path prefix.
what the page asks
A real reset form asks for a new password and a code only. Old password, seed phrase or private key requests mean close the tab.
link text vs target
Hover over the button and compare the address shown in the status bar with the text printed on the button.
Common questions
How long should a reset email take to arrive?
Check the spam folder and the spelled sender domain first, then start the reset again from the official login page instead of a link in a strange email.
The page asks for my old password after I click, is that normal?
No. A reset flow never needs the old password, so that field means the page is not the official entry.
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Sources：the sender address of the reset email and the landing page address bar · Expand the sender and read the domain after the @, then open the link and compare the address bar spelling with the official domain. · Checked on 2026-10-24
Risk and disclosure
Risk warning: crypto assets are volatile and you can lose the whole amount. This page organises information and helps you check an entry point. It is not investment advice and promises no return.
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